Last Updated: May 10, 2026
This Shipping Policy (“Policy”) governs the dispatch, shipping, delivery, logistics handling, and order fulfillment of products purchased through WearDecoded (“Website”).
The Website is operated by Rubuild Services under the brand name “WearDecoded” (“WearDecoded”, “Company”, “We”, “Us”, or “Our”).
By placing an order through the Website, You (“User”, “Customer”, “You”, or “Your”) agree to this Policy together with Our Terms of Use, Privacy Policy, Refund, Return & Exchange Policy, and other applicable Website policies.
This Policy shall be governed by the laws of India.
Shipping Coverage
We currently ship within India only.
Orders placed for locations that are unavailable, restricted, non-serviceable, operationally inaccessible, or unsupported by logistics partners may be canceled or declined.
If payment has already been processed for a canceled order, handling of such payment shall remain subject to Our Refund, Return & Exchange Policy and applicable law.
International shipping may be introduced in the future and, where applicable, may be subject to additional charges, customs duties, taxes, import regulations, and operational restrictions.
Dispatch & Delivery Timelines
Orders are generally processed and dispatched within approximately 2–7 business days after successful order confirmation and payment verification.
“Business days” generally exclude Sundays, public holidays, and major banking holidays unless otherwise stated.
Delivery timelines vary depending on:
- Delivery location
- Courier availability
- Operational capacity
- Product type
- Weather conditions
- Public holidays
- External disruptions
Estimated delivery timelines displayed on the Website or at checkout are estimates only and should not be treated as guaranteed delivery commitments.
Certain products including made-to-order, print-on-demand, limited-release, pre-order, promotional, customized, or operationally delayed items may require additional processing or shipping time.
Order Fulfillment & Logistics
Orders may be processed, packed, fulfilled, shipped, or delivered through operational partners, manufacturers, warehouses, vendors, printers, fulfillment facilities, or third-party logistics providers.
Orders may be dispatched from different operational locations depending on inventory availability, fulfillment workflow, logistics routing, or partner operations.
Shipment tracking details may sometimes display names, facilities, or dispatch information different from WearDecoded or Rubuild Services.
However, customer communication and Website-level order support remain managed through WearDecoded.
Shipping Charges
Shipping charges, where applicable, will generally be displayed during checkout before payment confirmation.
From time to time, We may offer:
- Free shipping
- Promotional shipping campaigns
- Limited-time shipping offers
- Shipping discounts
Additional charges may apply for:
- Remote locations
- Re-delivery attempts
- Incorrect address correction
- Special handling requests
- Operational surcharges where applicable
Applicable charges, where operationally possible, may be communicated during checkout or support communication.
Order Tracking
Tracking details may be provided after successful shipment dispatch.
Tracking updates depend on courier systems, logistics integrations, scanning updates, operational processing, and third-party tracking infrastructure.
Customers may receive tracking updates through:
- SMS
- Third-party logistics notifications
- Other communication methods where available
Tracking availability may vary depending on the logistics provider.
Delivery Attempts & Failed Deliveries
Delivery may fail or be delayed due to:
- Incorrect or incomplete address
- Customer unavailability
- Refusal to accept delivery
- Restricted delivery access
- Courier operational limitations
- Incorrect contact information
In such cases:
- Re-delivery attempts may be handled according to logistics partner procedures
- Additional charges may apply for re-delivery or address correction
- Operational delays may occur
If orders are returned after failed delivery attempts, further handling shall remain subject to Our Refund, Return & Exchange Policy.
Damaged, Opened, or Tampered Packages
Customers are advised to inspect packages at the time of delivery.
If packages appear:
- Damaged
- Opened
- Tampered
- Leaking
- Repacked
- Visibly altered
Customers should refuse delivery where reasonably possible and contact Us immediately.
Customers requesting exchange or support for damaged or incorrect products must comply with the proof requirements stated in Our Refund, Return & Exchange Policy, including complete unboxing video requirements where applicable.
Claims raised without sufficient supporting proof may not be accepted.
Delivery Delays
Delivery timelines may be affected by circumstances beyond reasonable operational control including:
- Courier delays
- Weather conditions
- Transport disruptions
- High order volumes
- Government restrictions
- Technical disruptions
- Regional delivery limitations
- Public holidays
- Force majeure events
WearDecoded does not guarantee uninterrupted or time-bound delivery performance.
Risk & Ownership
Ownership of products transfers to the customer upon successful delivery and full payment completion.
Risk relating to products generally transfers upon delivery confirmation by the logistics provider.
We take commercially reasonable care in packaging and dispatch processes. However, transit handling remains managed by third-party logistics providers after shipment dispatch.
Fraud Prevention & Verification
WearDecoded reserves the right to:
- Delay shipment verification
- Request additional verification
- Hold suspicious orders
- Cancel orders suspected of fraud, abuse, or unauthorized activity
- Refuse transactions where reasonably necessary for operational or security purposes
Additional verification may occasionally be required before dispatch.
Limitation of Liability
To the maximum extent permitted under applicable law:
- WearDecoded shall not be liable for delays caused by logistics providers, operational disruptions, or external circumstances beyond reasonable control
- We shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from shipping or delivery-related issues
- Liability, where legally applicable, shall not exceed the amount paid for the relevant order
Nothing in this Policy excludes liability that cannot legally be excluded under applicable law.
Force Majeure
WearDecoded shall not be held responsible for delays, disruptions, or failure to perform obligations caused by events beyond reasonable control including:
- Natural disasters
- Floods
- Fires
- Pandemic events
- Government actions or restrictions
- Labor strikes
- Internet outages
- Transport disruptions
- Supply chain interruptions
- Civil unrest
- Technical failures
Payments & Billing References
Payments, transaction references, billing descriptors, invoices, or payment records may display “Rubuild Services”, “WearDecoded”, “weardecoded.com”, or a combination of these depending on the payment provider, banking channel, invoice format, or operational workflow used at the time of transaction.
Policy Updates
We may update, modify, replace, or revise this Shipping Policy from time to time without prior notice.
The latest version published on the Website shall prevail immediately upon publication.
Continued use of the Website after updates constitutes acceptance of the revised Policy.
Contact Information
For shipping, delivery, order, or logistics-related support:
Email: orders@weardecoded.com
General Contact: sayhi@weardecoded.com
Operated by: Rubuild Services
Brand: WearDecoded