No products in the cart.

Home Shipping Policy

Shipping Policy

Last Updated: May 10, 2026

This Shipping Policy (“Policy”) governs the dispatch, shipping, delivery, logistics handling, and order fulfillment of products purchased through WearDecoded (“Website”).

The Website is operated by Rubuild Services under the brand name “WearDecoded” (“WearDecoded”, “Company”, “We”, “Us”, or “Our”).

By placing an order through the Website, You (“User”, “Customer”, “You”, or “Your”) agree to this Policy together with Our Terms of Use, Privacy Policy, Refund, Return & Exchange Policy, and other applicable Website policies.

This Policy shall be governed by the laws of India.

Shipping Coverage

We currently ship within India only.

Orders placed for locations that are unavailable, restricted, non-serviceable, operationally inaccessible, or unsupported by logistics partners may be canceled or declined.

If payment has already been processed for a canceled order, handling of such payment shall remain subject to Our Refund, Return & Exchange Policy and applicable law.

International shipping may be introduced in the future and, where applicable, may be subject to additional charges, customs duties, taxes, import regulations, and operational restrictions.

Dispatch & Delivery Timelines

Orders are generally processed and dispatched within approximately 2–7 business days after successful order confirmation and payment verification.

“Business days” generally exclude Sundays, public holidays, and major banking holidays unless otherwise stated.

Delivery timelines vary depending on:

Delivery location
Courier availability
Operational capacity
Product type
Weather conditions
Public holidays
External disruptions

Estimated delivery timelines displayed on the Website or at checkout are estimates only and should not be treated as guaranteed delivery commitments.

Certain products including made-to-order, print-on-demand, limited-release, pre-order, promotional, customized, or operationally delayed items may require additional processing or shipping time.

Order Fulfillment & Logistics

Orders may be processed, packed, fulfilled, shipped, or delivered through operational partners, manufacturers, warehouses, vendors, printers, fulfillment facilities, or third-party logistics providers.

Orders may be dispatched from different operational locations depending on inventory availability, fulfillment workflow, logistics routing, or partner operations.

Shipment tracking details may sometimes display names, facilities, or dispatch information different from WearDecoded or Rubuild Services.

However, customer communication and Website-level order support remain managed through WearDecoded.

Shipping Charges

Shipping charges, where applicable, will generally be displayed during checkout before payment confirmation.

From time to time, We may offer:

Free shipping
Promotional shipping campaigns
Limited-time shipping offers
Shipping discounts

Additional charges may apply for:

Remote locations
Re-delivery attempts
Incorrect address correction
Special handling requests
Operational surcharges where applicable

Applicable charges, where operationally possible, may be communicated during checkout or support communication.

Order Tracking

Tracking details may be provided after successful shipment dispatch.

Tracking updates depend on courier systems, logistics integrations, scanning updates, operational processing, and third-party tracking infrastructure.

Customers may receive tracking updates through:

Email
SMS
WhatsApp
Third-party logistics notifications
Other communication methods where available

Tracking availability may vary depending on the logistics provider.

Delivery Attempts & Failed Deliveries

Delivery may fail or be delayed due to:

Incorrect or incomplete address
Customer unavailability
Refusal to accept delivery
Restricted delivery access
Courier operational limitations
Incorrect contact information

In such cases:

Re-delivery attempts may be handled according to logistics partner procedures
Additional charges may apply for re-delivery or address correction
Operational delays may occur

If orders are returned after failed delivery attempts, further handling shall remain subject to Our Refund, Return & Exchange Policy.

Damaged, Opened, or Tampered Packages

Customers are advised to inspect packages at the time of delivery.

If packages appear:

Damaged
Opened
Tampered
Leaking
Repacked
Visibly altered

Customers should refuse delivery where reasonably possible and contact Us immediately.

Customers requesting exchange or support for damaged or incorrect products must comply with the proof requirements stated in Our Refund, Return & Exchange Policy, including complete unboxing video requirements where applicable.

Claims raised without sufficient supporting proof may not be accepted.

Delivery Delays

Delivery timelines may be affected by circumstances beyond reasonable operational control including:

Courier delays
Weather conditions
Transport disruptions
High order volumes
Government restrictions
Technical disruptions
Regional delivery limitations
Public holidays
Force majeure events

WearDecoded does not guarantee uninterrupted or time-bound delivery performance.

Risk & Ownership

Ownership of products transfers to the customer upon successful delivery and full payment completion.

Risk relating to products generally transfers upon delivery confirmation by the logistics provider.

We take commercially reasonable care in packaging and dispatch processes. However, transit handling remains managed by third-party logistics providers after shipment dispatch.

Fraud Prevention & Verification

WearDecoded reserves the right to:

Delay shipment verification
Request additional verification
Hold suspicious orders
Cancel orders suspected of fraud, abuse, or unauthorized activity
Refuse transactions where reasonably necessary for operational or security purposes

Additional verification may occasionally be required before dispatch.

Limitation of Liability

To the maximum extent permitted under applicable law:

WearDecoded shall not be liable for delays caused by logistics providers, operational disruptions, or external circumstances beyond reasonable control
We shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from shipping or delivery-related issues
Liability, where legally applicable, shall not exceed the amount paid for the relevant order

Nothing in this Policy excludes liability that cannot legally be excluded under applicable law.

Force Majeure

WearDecoded shall not be held responsible for delays, disruptions, or failure to perform obligations caused by events beyond reasonable control including:

Natural disasters
Floods
Fires
Pandemic events
Government actions or restrictions
Labor strikes
Internet outages
Transport disruptions
Supply chain interruptions
Civil unrest
Technical failures

Payments & Billing References

Payments, transaction references, billing descriptors, invoices, or payment records may display “Rubuild Services”, “WearDecoded”, “weardecoded.com”, or a combination of these depending on the payment provider, banking channel, invoice format, or operational workflow used at the time of transaction.